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Cancellation Policy

Right of withdrawal for consumers (a consumer is any natural person who closes a legal transaction for purposes which can mostly be attributed neither to his/her commercial nor to his/her independent professional occupation).


Cancellation Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving a reason.

The cancellation period is fourteen days, calculated from the day

– when you (or a third party appointed by you who is not the carrier) have (has) seized the goods, provided you ordered one or several articles as part of a collective order and this is (these are) delivered in a full consignment;

– when you (or a third party appointed by you who is not the carrier) have (has) seized the last article, provided you ordered several articles as part of a collective order and these are delivered in part consignments;

– when you (or a third party appointed by you who is not the carrier) have (has) seized the final part consignment or the last item, provided you ordered an article which is delivered in several part consignments or pieces.

In order to exercise your right of withdrawal, you must inform us

Lehmannaudio Vertriebs GmbH
Richard-Zanders-Str. 54
51469 Bergisch Gladbach / Deutschland

Phone: +49 2202 2806240
Fax: +49 2202 2806239
E-Mail: info@headphone-gallery.com

by means of an unambiguous declaration (e. g. a written notice sent by mail, fax or e-mail) about your decision to revoke this contract. For this purpose you may use the attached sample cancellation form which is, however, not mandatory.

Sample Cancellation Form Download

To comply with the notice period, it is sufficient to dispatch the notice stating that you wish to exercise your right of withdrawal before the cancellation period expires.

Consequences of Cancellation

Upon cancellation of this contract we will have to send you a full refund of all payments received from you including the shipping charges (except for any extra costs which may have incurred if you chose another type of delivery than our cheapest standard delivery rate), immediately and within fourteen days at the latest from the day when we have received your message regarding the cancellation of this contract. For this refund we will use the same method of payment which you were using for the initial transaction unless stipulated otherwise with you formally; on no account we will charge you any fees in connection with this refund. We may withhold the refund until we have got the goods back or until you have delivered proof of returning the goods, whichever falls earlier.

You are obliged to ship back or return the goods to us immediately and in any case no later than fourteen days, calculated from the day when you notify us about the cancellation of this contract:

Lehmannaudio Vertriebs GmbH
Richard-Zanders-Str. 54
51469 Bergisch Gladbach / Deutschland

The deadline is met if you dispatch the goods prior to the expiration of the 14-day period. You will have to bear the immediate costs of returning the goods.

You will be held liable for any depreciation of the goods only if such depreciation is due to using them in a way which is not necessary for checking the condition, properties and workings of the goods.

End of Cancellation Policy

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